Posts Tagged: data conversions

What Healthcare Organizations Need to Know About Data Migrations

data migrations

Data migrations are a normal part of healthcare operations. Hospitals, healthcare systems, pharmacies, and providers change health information systems (HIS). This process includes much more than removing data from one system and ingesting it into another. There are considerations for security, privacy, and accuracy. 

In our 23 years of migrating healthcare data, we’ve developed a series of best practices. Now, we’re sharing them with you. The more you know, the less stressful the process!

Migration Types

Depending on your needs, the migration may have different parameters. There are two main paths for migration: converting to a completely new target system or pushing data to existing ones.

A New Target System

This scenario describes the complete sunset of the existing system. You want to convert existing data, within a specific range, to an “empty” system. This option doesn’t mean you migrate all the data from one system. You can choose to archive what’s not current, based on the definition. 

An Existing System

This type of migration is typical during an acquisition or consolidation. You need to move data from one system into your system that’s in use.

In either of these circumstances, a substantial conversion workflow should be in place. Here’s what we want healthcare professionals to know.

Purging Is a Good Idea

If you have data points in your EHR or pharmacy system, you likely have unconnected data. The data is not attached to a record. Purging this type of data makes the migration easier.

Additionally, you may want to filter out inactive patients. Now, you still must adhere to medical record retention requirements. You can do that with an archiving tool, instead of pushing it to your new system.

Patient Matching

healthcare data migration

If you are moving data from a system to an existing system, the patient may already exist. This concern is likely to occur when there is an internal consolidation. You may have been using multiple HIS platforms that each has a patient profile. Patient matching can include fields for name, date of birth, and SSN.

You’ll need to work with your data migration partner to establish ways to merge these files. Otherwise, you’ll have a duplicate problem.

Field Matching

Even though HIS software uses many of the same fields. It’s rarely a one to one match. Rather, the process requires advanced programming skills to ensure accuracy. Further, fields can be misused. If that’s the case, it’s another challenge to resolve.

Systems also use codes, abbreviations, and other non-standard information. There are multiple fields with structured and unstructured data that require analysis. From that analysis, you can develop the right migration plan. 

Validation

One of the most critical steps in migrations is data validation. You and your new software vendor should review how the test data looks in the new system. This is a time to verify that field matching is accurate. Never move on to go-live without validation.

Timelines

When you begin a project, you’ll have a preferred go-live date. To meet that go-live, you have to work back from it. There are lots of opportunities to get off schedule. That’s why we provide our implementation guide. It marks every step in the process. It also defines roles and responsibilities. From the beginning, we set up clear expectations. Meeting your go-live date is just as important for us, as it is to you.

Pain-Free Data Migrations 

We’ve been perfecting healthcare data migrations for over 23 years. With our healthcare-centric approach, we ensure your data is portable, accurate, and accessible. Learn more about our process today.

Independent Pharmacy Turnkey Data Management Solutions

independent pharmacy

As an independent pharmacy, your focus is on caring for your patients. But you’re still running a business–one that depends on data and technology. Your pharmacy systems are an integral part of your operations. We make it easier to leverage these by providing pharmacy data management solutions.

If you’ve ever switched systems, dealt with a software sunset, or needed your platforms to exchange data, then you know the obstacles. Our focus is on ensuring data accessibility, portability, and interoperability is a lingering challenge.

Here’s how we tackle them for independent pharmacy.

We Wrote the Script on Pharmacy Data Conversions

It’s true—over 23 years ago, our founders basically invented the industry. Before they wrote the script, moving to a new system was manual. Can you imagine having to convert your files manually? 

Luckily, you don’t have to because we built a robust data conversion process. It accounts for many elements and exceptions, like accurate field mapping. We know them all and have to date completed over 28,000 data management projects. We also have experience with over 150 different software products. 

That’s experience and reliability you just won’t find anywhere else.

Legacy Data Archiving Simplifies Medical Record Retention

Do you currently have an archiving solution? It’s typical for a pharmacy only to convert two years plus current when they change systems. Often, they keep a legacy system running to retain access to records and meet regulations.

Legacy systems are a huge risk and expense. They don’t work as a true archive. Our archiving solution, ViewMaster, delivers all you need. It’s a web-based tool that holds files, data, and images. 

Simply search for what you need. You can also create reports for audits. It’s user-friendly, HIPAA-compliant, and doesn’t come with maintenance fees. We also back everything up offsite in a compliant, highly secure data center.  

Can Your Platforms Exchange Information?

pharmacy independent

You may operate several different software products in your pharmacy. But can they all talk to each other and share data? This is a pain point we’ve seen for years. It’s solvable with data sharing. With specialized APIs, the data is exchangeable across disparate systems. 

With an interoperability solution, you can improve your workflows. This aggregation of data may also help you understand your performance analytics better. 

Use Your Data to Connect with Patients

As a supplement to our data management solutions, we also offer pharmacy print solutions. We can use your data to develop direct mail campaigns to keep patients informed and visiting your store. 

Direct mail is just the start. We can also do any type of interior or exterior signage. Our print facility is HIPAA-compliant and serves pharmacies all over the country. 

Our expertise lets us help you be better communicators and marketers. 

Independent Pharmacy Trusts Us

We are proud to serve thousands of independent pharmacies. Our support for the industry is apparent through our commitment to making your life easier. We care about what you care about and love working on innovative ways to solve challenges. 

Take some time to check all we do. Then request your free COVID-19 resources—our way of saying thanks to all the pharmacy heroes out there.  

How Frequently Do Healthcare Data Errors Occur?

New Study on Ambulatory Care Notes Sheds Light on the Problem

healthcare data errors

Healthcare data errors aren’t the exception. The prevalence of these mistakes is a known issue. Even with the right health information system (HIS), accuracy is not a given. But at what frequency are they happening, why are they transpiring, and what’s the solution?

The Frequency of Healthcare Data Errors

A new study from the Journal of the American Medical Association (JAMA) provides new insights on occurrences. The project revealed that one-fifth of patients with access to ambulatory care notes found errors. 

The most common types of mistakes weren’t insignificant. They included diagnoses, medications, medical history, physical exams, test results, and wrong patient information. 

Medical errors have serious consequences. A John Hopkins study found that more than 250,000 deaths in the U.S. are the result of medical errors. This statistic sets it as the cause of 10% of all deaths. 

While it’s unlikely we can eliminate all these errors. Every healthcare organization has a commitment to reduce them. The “how” has to be a mix of efforts. One of which is minimizing the risk of errors in a HIS. 

Patient Accessibility of Records Led to Errors Found

In the new study, over 30,000 patients responded. The data set included only those with access to the notes. Without this access, the errors would still be unknown. Availability at this level is not consistent. The new interoperability rule is pushing for this, focusing on the patient experience. 

There is still considerable discussion going on about data sharing with patients. Many stakeholders support it but worry about privacy. 

But should it be the patient’s responsibility to find errors? What can providers do to improve accuracy?

Diagnoses Errors Top the List

Of the mistakes detected, 21% of patients identified them as not a typo but a critical error. Diagnoses errors were the most common. The variations included misdiagnoses, missing diagnoses, and conditions the patient did not have. 

Medication Dosage, Allergies, and Vaccinations Error-Prone, Incomplete Data Conversions to Blame

medical errors

Medication data errors are dangerous. They can be fatal. The study found many errors attributable to incomplete or inaccurate EHR data conversions. Researchers noted that these errors were due to EHR changes. Certain fields did not covert. Thus, creating errors on the patient profile around dosage, allergies, and vaccinations. 

healthcare data conversion must always take into consideration field mapping. A problem with many data conversions is that there is no validation. Providers believe they are getting all their data. It’s the process that deserves evaluation. 

Should Patients Be Responsible for Finding Healthcare Data Errors?

HIPAA granted patient access to records but didn’t solve the “how.” That how has now been defined by the new interoperability rule. The pursuit of accuracy could be another avenue for patient engagement. 

However, education of patients and outreach will be necessary. Providers may encourage feedback but also need to provide context for patients. Receiving feedback would also need a workflow. Someone must respond and make corrections. 

Complete and Accurate Data Solutions

Getting patients involved to review notes is only one facet of this complex problem. There are meaningful steps you can take to boost completeness and accuracy.

Choose a data conversion partner that is healthcare-centric and understands field mapping and other important factors.

Employ aggregation methods that can deal with structured and unstructured data.

Use data sharing tactics that push key data from patient notes to other systems (i.e., decision support, 340B programs, chronic condition management, etc.).

These solutions don’t have to be the sole responsibility of your team. Partner with a data liaison like us. We’ve worked on nearly 30,000 data management projects for healthcare. Let us help you, too.

Learn more about our data management solutions.