Posts Tagged: data conversions

Dirty Data Is Useless—Learn Why Healthcare Data Cleaning Matters

healthcare data cleaning

Is dirty data impacting your operations? Or making it impossible to launch new applications? Healthcare systems collect, analyze, and share protected healthcare information (PHI) every day, but it’s not always accurate or properly structured. To ensure the portability, accessibility, and interoperability of such information, healthcare data cleaning is often a necessity.

But how can you do it efficiently and cost-effectively?

What is Healthcare Data Cleaning?

Typically, most organizations store data in databases. These could be associated with your EHR, decision support system, revenue cycle management, and many more applications designed to enable the healthcare ecosystem to work more cohesively. The value of healthcare big data is immense, helping improve care, boost revenue, and drive better decision-making. Dirty data makes that virtually impossible.

Dirty data describes information that is inaccurate, outdated, redundant, incomplete, or formatted incorrectly. Using healthcare data cleaning, you can bring consistency to your data. This consistency is necessary when integrating disparate streams of data. If you merge dirty data, then its ability to be actionable is lost. 

Where Hospitals and Healthcare Systems Stumble

In an ideal world, all healthcare information systems (HIS) would work together in harmony. Field matching wouldn’t be a roadblock, nor would duplicates or other inconsistencies. Unfortunately, that’s just not the case. There is currently no standardized practice for healthcare data interoperability. There are best practices, and the new HHS Interoperability Rule is the most significant step the country has made to improve on this. 

However, it’s still not as easy as moving data from one system to another or quickly aggregating different data sets and automatically have a working process. As healthcare data management experts, we see on a daily basis how difficult it is to map data from one system to another, even when they are in the same category. So, if you can adeptly move from one EHR to another, then it gets really tricky when combining data outputs or moving information into a completely different type of platform.

Key Causes of Healthcare Dirty Data

dirty data

Dirty data is not the result of one thing; it’s a culmination of lots of factors, some more significant than others. One of the biggest concerns is duplication. According to research, duplicate records make up 5-10% of a hospital’s EHR. That number expands to rates of 20% for healthcare entities that have multiple locations.

Duplications happen for many reasons, including errors in spelling or other patient data. Depending on the parameters of the system, it may be unable to search for duplicates as new patients are added.

Another symptom of dirty data is that it’s incomplete. Without all the appropriate fields, records may be useless. If a patient record list omits things like preexisting conditions or allergies, it’s not only incomplete but could impact care. Incomplete information can be attributed to user error or system limitations.

The third significant cause of dirty data is inaccuracies. Errors might have occurred in the original set-up (i.e., misspelled names, transposed numbers), or the data may not have been updated correctly. If you don’t have accurate information about your patients, from contact information to insurance codes, then it’s harder to communicate with them and leverage your information for better outcomes and insights. 

The Cost of Dirty Data

healthcare dirty data costs

The consequences of dirty data can be numerous. First, there are the monetary losses. Gartner researchers revealed that the cost of poor data equates to $9.7 to $14.2 million for businesses every year. Those numbers reflect all types of companies, but it’s still an important figure to know. 

Where do these losses come from? For healthcare, it could be from several things, such as opportunity costs associated with being able to launch new applications to the higher hard costs of unpaid reimbursements from payers and additional labor needed to strip out the bad data. 

The costs are more than fiscal. You’ll lose time because you can’t seamlessly convert data into new platforms. You’ll miss out on insights that could help you find ways to cut costs and work more efficiently. Worst of all, it could impact patient care. 

Feel Confident in Your Data

If you don’t feel confident about the health of your data, then you know it’s holding you back. You may also like the bandwidth or expertise to clean your data. Rely on InfoWerks to be your data liaison. We’ve been cleaning and purging healthcare data for years, enabling easy, compliant data sharing and data conversions for any system. 

Make your data work for you again. Learn more about how we can help by getting in touch. 

What Happens When Healthcare Systems Sunset?

healthcare systems sunset

Every organization in the healthcare ecosystem depends on software platforms. Collecting, storing, and sharing data is essential to continuity of care. So, what happens when healthcare systems sunset? It can certainly disrupt your operations and workflows. You may have concerns about how to convert your patient records to a new system, along with the challenges of learning a new system.

However, there are ways you can prepare right now for a software sunset. By creating a plan to navigate migrating to a new system, you can ensure compliance, portability, and accessibility.

Will You Lose Your Data in a Software Sunset?

It’s unlikely your software provider will just turn the switch one day. You’ll likely be given notice that they plan to retire a legacy system. They may urge you to convert to another software platform they offer. Other times, companies could be going out of business or shifting away from healthcare.

In either situation, your data is portable to a new system. Through a compliant and seamless data conversion, you can easily move your data to the new system. If you’ve never undergone a data conversion, it might seem a bit intimidating and complicated. We’ve been converting healthcare data for over 23 years, so we’ve learned a thing or two about how to ensure the most accurate conversion.

Do You Have to Convert All Your Data?

healthcare systems sunset conversion

When you move to a new system, you may find that you don’t want to take everything with you. The industry standard is current plus two years. However, you are obligated to keep patient data longer than that to comply with healthcare record retention policies. You can’t continue to let the legacy system host it since it won’t be active any longer. The solution most organizations choose is to archive.

By archiving documents, images, and data, you’ll meet any compliance mandates as well as have a cost-effective and secure storage hub. Choose a web-based, searchable archive that can handle all types of image files for the best results.

What About an On-Site Server?

While most healthcare information systems have transitioned to the cloud, there are still some that use on-site servers. This can be an additional headache for you. How can you convert and archive from a physical server?

It’s a heavier lift than having cloud accessibility, but it’s absolutely feasible. You just need to find a partner that can cater to your particular circumstance.

Start Your Sunset Plan Today

Healthcare systems sunset don’t have to be an interruption or a point of stress. By working with your existing and new software vendors, we can support you for a smoother transition. With years of experience in conversions, archiving, and healthcare data management, we can help. Start your sunsetting plan today.

Grocery Store Pharmacy Closures: Why the Mass Exodus?

grocery store pharmacy

In many areas of the U.S., finding a grocery store pharmacy is becoming harder. Picking up your allergy meds and a gallon of milk was once something you could do at most any grocery store. But in the last few years, the grocery industry has experienced a mass exodus out of pharmacy.

Multiple Challenges Plaque the Grocery Store Pharmacy

Grocery chains already struggle with thin margins on many food items. They also must compete against numerous regional and national players. Pharmacy was once a department that generated profits for grocers, but recently they’ve been hit on multiple fronts. 

In the 1980s and 1990s, grocery stores began opening pharmacy operations. There was little start-up investment required, and it drove more customers to their stores more often. 2017 was the first year of decline for grocery pharmacy in years, but the trend is ticking upward.

Trends Driving the End of Grocery Pharmacy

First, most grocers are too small to negotiate competitive reimbursements on drugs. They don’t have large medical network or insurer partnerships. This has emerged as a leading reason why they no longer generate profits. 

Second, they simply can’t compete with large chain pharmacy brands. These chains can negotiate better payments, and many are connected to insurers and pharmacy benefit managers. These chains also offer lots of conveniences like drive-thru pickup and delivery. Even Target couldn’t make pharmacy profitable, selling its pharmacy business to CVS while still operating inside the stores. 

Third, shoppers make fewer visits to pick up medications. This trend is occurring for a few reasons. Pharmacies now offer medication synchronization so that all monthly meds are available on the same data. 90-day fills continue to increase as a percentage of total fills as well, offering convenience. Direct mail of prescriptions is also on the rise, with major chains providing this as well as Amazon’s PillPack.

Some Grocers Still See Pharmacy as Key to Business

As many pharmacies shutter, there are still some grocers that consider pharmacy as a must-have for customer loyalty. Kroger, the largest U.S. supermarket chain, identified pharmacy customers as more loyal, spending about three times the amount of non-pharmacy shoppers.

Because they can make the connection between pharmacy users and increased purchase rates, it makes sense for Kroger to continue forward. Other grocery pharmacies still in business will have to deeply understand their prescription data to determine if it’s critical to their current and future success.

What Happens When Pharmacies Close?

Pharmacies continue to close throughout the country, creating pharmacy deserts, which are areas where there is limited access to prescription filling. In many cases, large chains absorb these old pharmacies. They obtain their data and communicate to patients that their current pharmacy has gone out of business. 

Independent pharmacies sometimes acquire other smaller pharmacies. An acquistion allows them to expand their reach if they can accurately determine what percentage of patients they can expect to keep. 

In each of these scenarios, data conversions are necessary to shift the patient data from the closed pharmacy to the new one. By migrating the data, continuity of care is more likely, which could improve medication adherence and reduce ER visits. 

This trend will be one to watch in 2020, as the pharmacy environment continues to evolve and change.