Posts By: Beth Osborne

Healthcare Data Industry Welcomes New COO


InfoWerks Data Services LLC, a leading provider of healthcare data services, today announced the promotion of Beth Manchester to Chief Operations Officer of the company. Having paved a highly successful and tenured career of over two decades, Beth’s rise to the Executive Leadership Team will help shape the direction of InfoWerks and influence the vision of the healthcare data industry.

Beth has over 20 years of experience leading teams and complex projects for Transaction Data Systems (TDS), one of the most prominent healthcare data companies in the industry. Before joining the team at InfoWerks, she was responsible for driving adoption of one of the most popular pharmacy management platforms, Rx30, from roughly 800 pharmacies to over 8,500 by the time of her departure. Beth also served in other managerial and director-level roles during her tenure.

“If there’s anybody who knows pharmacy data, it’s Beth,” said Jeff Deitch, Chief Executive Officer of InfoWerks. “She’s been involved with large-scale data conversions, coordinated new system installations across the country, and overseen acquisitions. Her technical prowess and intuition are unparalleled; we are extremely lucky to have her on our team.”

“Thanks to Beth, TDS has become one of our best partners,” said Paul Placek, Chief Relationship Officer of InfoWerks. “We’ve done thousands of projects together over the years and look forward to thousands more. She has earned this position in every respect.”

Moving forward, Beth will be focused on maximizing operational efficiencies and customer satisfaction, as well as striving for alignment among all internal and external teams. Her appointment marks the beginning of the next chapter for InfoWerks, with a focus on expanding into new verticals within the healthcare data space.

Switching EHRs? Get the Data Conversion Right

switching ehrs

Switching EHRs often occurs in the healthcare world. Sunsets, dissatisfaction, M&As, and other factors influence these changes. While it can be a heavy lift, especially for large healthcare systems, one thing you want to focus on from the start is the data conversion. 

What Is an EHR Data Conversion?

An EHR data conversion describes the activities and processes of moving patient data, documents, and images from one software to another. It’s much more complex than moving a simple database for several reasons.

First, the information is PHI, so it must follow HIPAA guidelines. Second, although EHRs are similar, they treat fields and data differently. Because of this, field matching and the associated programming are necessary. Third, there is often structured and unstructured data in EHRs, causing other challenges. 

 While many organizations conduct data extraction and migration, you can’t trust just any team to deliver a high level of accuracy. Before you make a decision on data conversions, consider these critical things.

What to Consider When Switching EHRs and Converting Data

Choosing your new EHR vendor is only the beginning of the journey. Now you have to move the data to your new system. So, what should you consider in this process?

  • How should you qualify a data conversion provider? Seek out a company that is healthcare-centric and has extensive experience with EHR platforms. Choosing to either go it alone or use a generic company could spell disaster, meaning you won’t hit your deadlines. 
  • Do you want to move all the data? If your current EHR has years and years of data, some of which may no longer be active, you shouldn’t migrate it all. Instead, you can retain patient records that are most relevant then archive the rest to a secure repository
  • Will there be potential matching issues? Your new software provider can offer insight into how they treat fields and components. Plan for this before the conversion, so there aren’t any surprises. 
  • What’s the validation and testing process? In any healthcare data conversion, you’ll need to work with your new EHR vendor to validate and test the transfer of data before you do the final pull. This is time to check all areas for issues and address them. 

Switching EHRs Doesn’t Have to Be Painful

Healthcare organizations depend on EHRs to support their workflows and improve patient care. Having one that works as you need it to is vital, so if you decide to move on to a new one that works better, don’t overlook the importance of the conversion. If you’d like to learn more about EHR data conversion, check out our eBook, The Definitive Guide to Healthcare Data Conversions.

Buying or Selling? Check Out Our Healthcare Transition Services

Healthcare organizations change hands all the time. Bankruptcies, mergers and acquisitions, closures, and more happen all the time. In these times of transition, organizations need a variety of solutions to ensure they are seamless and compliant. As a leader in healthcare data management, we offer turnkey healthcare transition services. Learn about how we can help.

Metrics and Insights

There are a variety of analytics needs in transitions. We developed a product years ago called Acquisition Analytics, which provides an unbiased, third-party review of the data. Its purpose is to help buyers determine the potential profitability and patient retention.

Since its introduction, we have expanded our analytics capabilities to provide deep insights on valuations along with other KBIs (key business indicators). 

Data Conversions

Healthcare data conversions are our core competency. We’ve completed thousands of them for all types of healthcare organizations. We’ve also worked with over 150 different software products. Our data migrations are secure, compliant, and accurate. No matter where your data is and where it needs to go, you trust us to ensure an optimal result.


We consider our solutions to be the pipes for healthcare data. As such, we can move it from any system to any format. That includes real-time and batching with FHIR-standard APIs. As a result, sharing data is now easy and no longer a hurdle or obstacle to operational improvement. 

Data Archiving

During a transition, you’ll likely have data you need to store but not convert to a new system. However, you have to keep it to meet medical record retention requirements. Data archiving is the cost-effective, easy answer. We can archive documents, data, and images to a secure repository that’s accessible via any browser with a login. Enjoy print-ready audit reports, too.

Print and Direct Mail

Lastly, if an organization is changing, you’ll need to communicate this with signage and mailings. We offer turnkey print and mail bundles for rebranding locations with our Printwerks brand. Additionally, we can mail patient-directed communications as first-class letters to advise of changes, portal access/opportunities, and what actions to take. 

Learn More About Our Healthcare Transition Services

When it comes to transitions, your data is one of your most valuable assets. Moving it, archiving it, and understanding it are key. Let us be your data management guide if you’re buying or selling. Download our Healthcare Transition Services spec sheet today.