Posts By: Beth Osborne

OCR Submits Proposed HIPAA Changes for 2021

hipaa changes

The Department of Health & Human Services Office for Civil Rights (OCR) proposed modifications to the HIPAA Privacy Rule. The OCR drafted these HIPAA changes to improve patient data access, caregiver engagement, and care coordination. OCR sees some aspects of the current law as inhibitors to value-based care. Those inhibitors, OCR says, create unnecessary burdens around communication and coordination. 

In this post, we’ll review the proposed changes and what they mean for healthcare data. 

What Are the Proposed HIPAA Changes?

The 357-page document packs in lots of language, so let’s break it down to the following main points:

  • Clarification around patient data access rights, including the right to inspect a patient’s medical records in-person. 
  • Shortening of the mandated medical records request response from 30 to 15 days while also reducing the patient identity verification process and defining the format a patient can receive his or her medical records and transparency regarding fees for such.
  • Third-party access changes requiring providers to enable a more seamless funneling of medical records to other providers or parties at the patient’s request. 
  • Removal of “minimum necessary” provisions to strengthen care coordination, enabling disparate providers to have broader access to patient files. 
  • Covered entity sharing of patient health information with non-clinical third parties, including social services or community-based services, making it easier to address social determinants of health (SDOH). 

In short, the OCR wants to eliminate regulatory barriers that often disrupt healthcare data exchange. Those in charge believe the existing provisions create “unnecessary burdens.” 

HIPAA Changes in Line with Interoperability Rule

The rhetoric and reasoning behind HIPAA changes sound familiar. It’s the same message the HHS and CMS sent with the interoperability rule earlier this year. Those rules were patient access focused and defined better paths to accessibility. Interoperability and accessibility have long been the bane of healthcare data. These changes, if confirmed, could make more in-roads to this problem. 

The Impact on the Healthcare Ecosystem

hipaa changes care coordination

Ultimately, it appears these modifications to HIPAA could improve the patient experience and care. Should they become rule, providers will need to adjust how they provide information to patients, accelerating timelines, and informing patients of formats and costs. 

For the healthcare system, holistically, it should improve data sharing. Without regulatory speedbumps, providers could have the information they need sooner. This access could mean the patient receives the right care at the right time. It could also reduce duplicative testing or treatments, which are a huge cost burden that is avoidable.

Challenges, even with new rules, persist in data sharing to third parties or other providers. While meeting the regulatory requirements causes delays, other things do as well. Often patient record exchange doesn’t happen timely because of bandwidth issues or lack of ownership. Healthcare IT teams and clinicians have responsibility here, and formal processes may not exist. Healthcare organizations often partner with data management companies like InfoWerks to develop secure, compliant data sharing processes. 

Next Steps

The next step for the proposed changes is the period for public comments from stakeholders. We’ll monitor the process and bring you updates on the finalization of HIPAA changes and what they mean to you.

What LTC Pharmacists Need to Know: Survey Suggests COVID-19 Related LTC Closures in 2021

ltc pharmacists

LTC pharmacists fill a very specialized role in the healthcare ecosystem. An LTC pharmacy focuses on supplying the medications need for residents of nursing homes or long-term care facilities. This sector of the healthcare system has been experiencing the brunt of COVID-19, not just in patients lost but also in operating revenue.

new study published by the American Health Care Association and National Center for Assisted Living examined the financial and operational challenges facing these organizations. The results are staggering, suggesting two-thirds would be out of business in a year or less in the current environment. 

Inside the Study

The groups conducted the study by surveying 953 nursing home providers across the U.S. Here’s what they found in response to questions about sustainability, budget, costs, and workforce challenges.

  • 90% said they are currently operating at a loss or less than a 3% profit margin. (65% are operating at a loss.)
  • 66% said they could not make it another year at the current operating pace.
  • 43% said the top cost of COVID-19 is additional staff pay.
  • 68% hired additional staff, 86% paid overtime, and 94% asked staff to work double shifts.

What Do These Stats Mean for the Sector’s Future?

There was already a workforce shortage in the LTC realm. As a whole, Healthcare lost around 1.5 million jobs in March and April, with half a million still lost six months later. While other healthcare jobs rebounded, LTC has not. The job loss in LTC represents 6.2% of these numbers. 

Job loss plus a workforce shortage butts against a growing demand for LTC services. According to HHS, 69% of Americans will require LTC services at some point in their lives for an average of three years. An aging population, many of which have chronic conditions that require dailly medications, COVID’s destructive wake, and the pre-existing constraints make this a perfect storm. 

LTC stakeholders and advocates are vying for relief funding from the government, but those negotiations remain stalled. This study’s most serious indication is that LTC facilities could close, leaving millions of patients without care. 

What Does This Mean for LTC Pharmacists?

LTC pharmacists would, of course, take a major hit should facilities close. It’s not in the best interest of any parties for this to happen. However, things look dire, so it’s a good time to reach out and connect with your LTCs to understand how they are weathering difficulties. 

You can chat with them about ways to support medication distribution and adherence with patients, which could help ease some pressure on staff. 

LTC pharmacists should also consider the consequences of closure on patient records and the need to migrate or exchange data. Such activity would be necessary if another LTC takes over the patients of one closing. 

Ultimately, you should keep an eye on the industry to see if these predictions become a reality. Get more news like this from InfoWerks when you subscribe to our blog.

Legacy Databases: Should You Purge Your Records?

legacy databases

Legacy databases are both a necessity and a headache. On the one hand, due to medical record retention requirements, you have to keep some patient records for at least seven years. On the other hand, keeping your legacy system running is costly, risky, and cumbersome. So, if you’re finally making the choice to archive your data, what should you and can you purge?

The Rules of Purging 

What are the rules of purging? Are there any industry standards? While there are no definitive purging guidelines, you can look to these three areas to provide insight.

First, you need to be clear on compliance. Determine based on HIPAA and other regulations what patient records you must retain. These will differ by state and the type of provider you are—hospital, healthcare system, pharmacy, etc. 

For example, in pharmacy, you need to retain patient signatures they provide at pickup much of the time. However, you may not have to keep POS data. 

Second, purging should really focus on data and records that are stale or inaccurate. That data could be things like old addresses or insurance information for patients. It could also include inactive or unlinked data not attached to a prescription in the case of a pharmacy. 

Third, there could be unnecessary file extensions in your legacy database. These may be files created by the legacy system, which aren’t patient-related. They only relate to the software, so you don’t need those when you archive.

How Can You Identify the “Right” Files to Purge?

Well, we have described the three buckets for purging. You can work with your data archiving partner to create rules around what to purge. That could include records older than a specific date that no longer fall into mandatory retention. The archiver can also do a data cleanse of your records before archive. The cleanse will do two things: repair issues around structure and formatting and discover stale data. 

The parameters of your “stale” data are for you to define. They could include unlinked data that has no record home. They may also outline the specific types of files to keep versus delete. Not everything in a patient record requires retention; some of it could just be junk that would never be part of an audit request. (FYI: audit requests are the leading reason to produce archival data in healthcare.)

Archive Legacy Databases and Purge!

There are numerous reasons why archiving is beneficial for healthcare. You’ll save money and time and provide a more secure environment. However, don’t just move everything. Purging old records that have no value is a must when you archive. 

Have questions about archiving and purging? Visit our information page on our archive platform, ViewMaster, and request a quick five-minute demo today.