Posts Tagged: data archiving

Pharmacy Transition Services: Buying, Selling, and Closing

pharmacy transition services

Pharmacy is a large enterprise in the U.S. In such a market, hundreds change ownership each year or completely close. The buying, selling, and closing of pharmacies prompt the need for specific services. We define them as pharmacy transition services and include data conversions, analytics, archiving, and print and mail solutions. 

Learn about the solutions we offer for pharmacies in transition.

Acquisition Analytics: Valuate with a Third-Party Report

Before you make a pharmacy purchase, you’ll certainly want to evaluate the operations and profitability. However, sometimes, this view isn’t as transparent as you’d like. Seeing this was a challenge in the industry, we developed Acquisition Analytics

We take the selling pharmacy’s data, and create a non-biased report, redacted to follow HIPAA guidelines. The report offers greater visibility around revenue and volume. With this, you can make a better determination of future profitability and the ability to retain patients. 

Data Conversions: Migrating Data to New Platforms

If you’re buying a pharmacy, whether just the patients or the complete location, you’ll likely need a data conversion. Pharmacy data conversions are very common and consist of moving data from one software platform to another. We make them as pain-free as possible with a thorough process that ensures accuracy, security, and compliance.   

Data Archiving: Store Healthcare Records Compliantly

If you’re buying, selling, or closing a pharmacy, you should understand your data archiving options. Patient record retention requirements require you to maintain files for at least seven years, even if they are no longer active. 

If you are buying a pharmacy, you should consider only migrating current records to your software platform. You can archive the rest with a web-based solution that offers easy access and robust security, including encryption and backup. 

If you’re the seller or closing a pharmacy, you may be responsible for maintaining the records as a custodian. It’s too expensive and complicated to keep them on legacy systems. The decision to archive satisfies regulations and is very low-cost.

Print and Mail Services: Tell Patients the News

The previous pharmacy transition services have been data-focused, but you still need communication solutions, too. Our pharmacy print and mail services can take care of spreading the news. We’ll send first-class letters to patients, based on the data in the pharmacy system, notifying them of the pharmacy change. These letters can inform patients no matter the situation. As a buyer, let them know you’ll still be able to serve them. If closing, thank them for their business and direct them to a new provider. They are completely customizable with your branding, maps, and more. 

Further, we have large format and exterior signage capabilities. If you’re closing the purchased location, purchase signage for the old site to point them to the new one. If you’re taking over the store, we can develop a turnkey rebrand package for every signage need.  

Buying, Selling, or Closing in 2021? Let Us Help with the Transition

Is a pharmacy transition in your future? If so, you can trust our pharmacy experts to support you through the journey. Get started by downloading our transition services spec sheet.

Secure Data Storage for Archived Medical Records

secure data storage

Does your organization have a secure data storage solution for archived medical records? If you’re still using legacy systems or on-site servers, then your data could be at risk. Based on your state’s medical record retention policies, you must keep patient files to remain in compliance. The problem is that most organizations don’t have a strategy or a comprehensive platform that enables this in an affordable, accessible manner. 

Here’s what you need to know about secure data storage for archived medical records.

Legacy Systems Aren’t Efficient and Can Be Risky

In many cases, healthcare providers and pharmacies leave legacy systems up as their solution for archived storage. Doing so can be inefficient, costly, and risky. When you need to find records, a legacy system typically doesn’t allow for easy searching. You could spend hours compiling records. Further, if it’s only accessible in one location, it’s one more obstacle. 

You’re also paying a monthly fee to keep it live, which can be expensive. Finally, the system could be prime for a cyber-attack because it’s no longer receiving patch updates. Cyber actors are always looking for easy ways to steal PHI (personal healthcare information) or hold it for ransom. To prevent a breach, you need a secure data storage solution. 

On-Site Servers Have Limitations

If you’re not using a legacy system, your IT team may have moved old records to an on-site server. This approach has limitations. It’s only accessible from that location, versus a cloud solution, which you can log into from anywhere. On-site servers are also easier to hack than clouds. Finally, what happens if you lose power or have another disaster? Those records are gone without redundancy. 

The Better Solution for Secure Data Storage

If you want to ensure secure data storage, then you need a robust archiving platform that’s cloud-based. With such a solution, you’ll be compliant, enable easy access, reduce costs, and always have a backup. 

When looking for an archiving system, be sure it has these features:

  • Intuitive, easy to use interface.
  • Web-based.
  • HIPAA and HITRUST compliant.
  • Filtering and searching capabilities.
  • Audit print-ready reporting.
  • Encryption for data at rest and motion.
  • Multiple location options.
  • Different user permissions.
  • Ability to archive documents, files, and images.

Better Security, Efficiency, and More

If your archived medical records plan is falling short, it’s time to rethink how you store records. ViewMaster, our archiving product, has all these features and more. See why so many healthcare organizations choose it for archiving! 

Legacy Databases: Should You Purge Your Records?

legacy databases

Legacy databases are both a necessity and a headache. On the one hand, due to medical record retention requirements, you have to keep some patient records for at least seven years. On the other hand, keeping your legacy system running is costly, risky, and cumbersome. So, if you’re finally making the choice to archive your data, what should you and can you purge?

The Rules of Purging 

What are the rules of purging? Are there any industry standards? While there are no definitive purging guidelines, you can look to these three areas to provide insight.

First, you need to be clear on compliance. Determine based on HIPAA and other regulations what patient records you must retain. These will differ by state and the type of provider you are—hospital, healthcare system, pharmacy, etc. 

For example, in pharmacy, you need to retain patient signatures they provide at pickup much of the time. However, you may not have to keep POS data. 

Second, purging should really focus on data and records that are stale or inaccurate. That data could be things like old addresses or insurance information for patients. It could also include inactive or unlinked data not attached to a prescription in the case of a pharmacy. 

Third, there could be unnecessary file extensions in your legacy database. These may be files created by the legacy system, which aren’t patient-related. They only relate to the software, so you don’t need those when you archive.

How Can You Identify the “Right” Files to Purge?

Well, we have described the three buckets for purging. You can work with your data archiving partner to create rules around what to purge. That could include records older than a specific date that no longer fall into mandatory retention. The archiver can also do a data cleanse of your records before archive. The cleanse will do two things: repair issues around structure and formatting and discover stale data. 

The parameters of your “stale” data are for you to define. They could include unlinked data that has no record home. They may also outline the specific types of files to keep versus delete. Not everything in a patient record requires retention; some of it could just be junk that would never be part of an audit request. (FYI: audit requests are the leading reason to produce archival data in healthcare.)

Archive Legacy Databases and Purge!

There are numerous reasons why archiving is beneficial for healthcare. You’ll save money and time and provide a more secure environment. However, don’t just move everything. Purging old records that have no value is a must when you archive. 

Have questions about archiving and purging? Visit our information page on our archive platform, ViewMaster, and request a quick five-minute demo today.