Data Security Protocols and HIPAA Compliance

As a healthcare data management company, we understand the robust data security protocols that must be in place. Additionally, since we’re handling protected health information (PHI), everything we do meets or exceeds HIPAA guidelines. 

How We Maintain Strong Security Protocols

We maintain the highest security and data protection with annual risk management assessments. We also always encrypt PHI data in transit or at rest. Further, we employ two-factor authentication for access to data. 

We have a rigorous culture of security and compliance. Our IT team ensures that all employees are well-versed in security protocols. Employees also receive yearly HIPAA compliance training. 

Our Business Associates Agreement (BAA) is also an integral part of our security process. The BAA outlines the obligations of all parties, identifying how we will adhere to HIPAA and Health Information Technology for Economic and Clinical Health (HITRUST).

We are dedicated to ensuring the security, privacy, and accessibility of your data. In our over two decades in business, we’ve never had a PHI breach.

HIPAA requires that we put into place administrative, physical, and technical safeguards. Our policies address all these areas. 

Trusted Data Center

We partner with Flexential to house all our servers. They are a top tier, national colocation provider that delivers reliable bandwidth and 99.9999% uptime along with 24-hour security. By partnering with Flexential, we have a solid plan in place regarding disaster recovery and business continuity. 

Flexential has over 20 years of experience and maintains 40 data centers, covering 3.1 million square feet. Their certifications include: 

• PCI DSS
• HIPAA compliance
• HITRUST CSF
• SOC 1, 2 & 3 Type 2
• ISO 27001
• NIST 800-53
• EU-U.S. privacy shield framework
• ITAR

Our commitment to security protocols and HIPAA compliance goes beyond just checking the box. There is no room for error in an atmosphere of data breaches, which hit healthcare more often than any other industry. 

If you have any questions about how we handle data security, we’re happy to help. Contact us today to learn more.